---
title: Can I change my item?
description: If you order blank items with us and you are not happy with your purchase, you can send them back. Blank products can be returned to us within 14 days of delivery for a refund of the cost of the item.
---

[Skip to content](https://faq.clothes2order.com/knowledge/can-i-change-my-items#main-content)

English

Show submenu for translations

![Screenshot 2019-05-29 at 09.08.51.png\]](https://faq.clothes2order.com/hs-fs/hubfs/Screenshot%202019-05-29%20at%2009.08.51.png?height=40&name=Screenshot%202019-05-29%20at%2009.08.51.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to www.clothes2order.com

 Go to www.clothes2order.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help & Support](https://faq.clothes2order.com/knowledge?hsLang=en)
2. [Returns and refunds](https://faq.clothes2order.com/knowledge/returns-and-refunds?hsLang=en)

# Can I change my item?

If you order blank items with us and you are not happy with your purchase, you can send them back.

Blank products can be returned to us within 14 days of delivery for a refund of the cost of the item.

Please send it to:

Clothes2Order  
Unit 15 Wheel Forge Way

Ashburton Road West

Trafford Park

Manchester

M17 1EH    

Please note: the order number needs to be included to your parcel 

If you have received customised items and are unhappy with them, please contact our Customer Support team

Monday to Friday from 08:00 - 18:00

Freephone: 0800 012 2602  
Landline: 0161 855 3961  
email: customer.support@c2o.com

Live Chat: The Customer Service Team are available from 10:30–16:00.

Outside of working hours:  
Please use the form below to email us:  
https://www.clothes2order.com/contact.php 

Please use the form below to request a call from us:  
https://www.clothes2order.com/pages/contact

- [Contact Us](https://faq.clothes2order.com/knowledge/contact-us?hsLang=en)
- [Returns and refunds](https://faq.clothes2order.com/knowledge/returns-and-refunds?hsLang=en)
- [Terms & conditions](https://faq.clothes2order.com/knowledge/terms-conditions?hsLang=en)
- [Our Promise](https://faq.clothes2order.com/knowledge/our-promise?hsLang=en)
- [Additional Services](https://faq.clothes2order.com/knowledge/additional-services?hsLang=en)
- [Pricing](https://faq.clothes2order.com/knowledge/pricing?hsLang=en)
- [Payment](https://faq.clothes2order.com/knowledge/payment?hsLang=en)
- [Preview](https://faq.clothes2order.com/knowledge/preview?hsLang=en)
- [Deliveries](https://faq.clothes2order.com/knowledge/deliveries?hsLang=en)
- [Artwork Help](https://faq.clothes2order.com/knowledge/artwork-help?hsLang=en)
- [Your orders](https://faq.clothes2order.com/knowledge/your-orders?hsLang=en)
- [Embroidery services](https://faq.clothes2order.com/knowledge/embroidery-services?hsLang=en)
- [Print services](https://faq.clothes2order.com/knowledge/print-services?hsLang=en)
- [Product and Sizing](https://faq.clothes2order.com/knowledge/product-and-sizing?hsLang=en)
- [Ordering](https://faq.clothes2order.com/knowledge/ordering?hsLang=en)

[![Chill listening crop-3](https://faq.clothes2order.com/hs-fs/hubfs/logo-footer.jpg?width=43&height=28&name=logo-footer.jpg "Chill listening crop-3")](https://faq.clothes2order.com/knowledge?hsLang=en)

Clothes2order brings people together through personalised clothing

Copyright © 2026, www.clothes2order.com