---
title: There's an issue with my order. What should I do?
description: If you have received an email from us regarding an issue with your order, you will be able to find full details of the issue in this email. Alternatively, if you log into your account on the website,
---

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# There's an issue with my order. What should I do?

If you have received an email from us regarding an issue with your order, you will be able to find full details of the issue in this email. Alternatively, if you log into your account on the website, and click "my account", you will also see the email here. 

To resolve the issue, please reply to the email or call us on 0800 012 2602. 

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